Discussion:
Bug#1008815: Unable to record screencast: "Error starting screencast"
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Josh Triplett
2022-04-02 04:10:01 UTC
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Package: gnome-shell
Version: 42.0-2
Severity: normal
X-Debbugs-Cc: ***@joshtriplett.org

When trying to record a screencast, I got the following non-specific
error in the logs:

gnome-shell[787]: Error starting screencast

And the screencast didn't start recording.



-- System Information:
Debian Release: bookworm/sid
APT prefers unstable-debug
APT policy: (500, 'unstable-debug'), (500, 'unstable'), (500, 'testing'), (1, 'experimental-debug'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: arm64

Kernel: Linux 5.16.0-6-amd64 (SMP w/8 CPU threads; PREEMPT)
Locale: LANG=C.UTF-8, LC_CTYPE=C.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages gnome-shell depends on:
ii dconf-gsettings-backend [gsettings-backend] 0.40.0-3
ii evolution-data-server 3.44.0-3
ii gir1.2-accountsservice-1.0 22.07.5-1
ii gir1.2-adw-1 1.1.0-1
ii gir1.2-atk-1.0 2.38.0-1
ii gir1.2-atspi-2.0 2.44.0-3
ii gir1.2-freedesktop 1.72.0-1+b1
ii gir1.2-gcr-3 3.40.0-4
ii gir1.2-gdesktopenums-3.0 42.0-1
ii gir1.2-gdkpixbuf-2.0 2.42.8+dfsg-1
ii gir1.2-gdm-1.0 42.0-1
ii gir1.2-geoclue-2.0 2.5.7-3
ii gir1.2-glib-2.0 1.72.0-1+b1
ii gir1.2-gnomebluetooth-3.0 42.0-3
ii gir1.2-gnomedesktop-3.0 42.0-1
ii gir1.2-graphene-1.0 1.10.8-1
ii gir1.2-gstreamer-1.0 1.20.1-1
ii gir1.2-gtk-3.0 3.24.33-1
ii gir1.2-gtk-4.0 4.6.2+ds-1
ii gir1.2-gweather-4.0 4.0.0-1
ii gir1.2-ibus-1.0 1.5.26-2
ii gir1.2-mutter-10 42.0-3
ii gir1.2-nm-1.0 1.36.4-1
ii gir1.2-nma-1.0 1.8.36-1
ii gir1.2-pango-1.0 1.50.6+ds-2
ii gir1.2-polkit-1.0 0.105-33
ii gir1.2-rsvg-2.0 2.52.5+dfsg-3+b1
ii gir1.2-soup-2.4 2.74.2-3
ii gir1.2-upowerglib-1.0 0.99.17-1
ii gir1.2-webkit2-4.0 2.36.0-2
ii gnome-backgrounds 42.0-1
ii gnome-settings-daemon 42.1-2
ii gnome-shell-common 42.0-2
ii gsettings-desktop-schemas 42.0-1
ii gstreamer1.0-pipewire 0.3.49-1
ii libatk-bridge2.0-0 2.38.0-4
ii libatk1.0-0 2.38.0-1
ii libc6 2.33-7
ii libcairo2 1.16.0-5
ii libecal-2.0-1 3.44.0-3
ii libedataserver-1.2-26 3.44.0-3
ii libgcr-base-3-1 3.40.0-4
ii libgdk-pixbuf-2.0-0 2.42.8+dfsg-1
ii libgirepository-1.0-1 1.72.0-1+b1
ii libgjs0g 1.72.0-2
ii libgles2 1.4.0-1
ii libglib2.0-0 2.72.0-1
ii libglib2.0-bin 2.72.0-1
ii libgnome-autoar-0-0 0.4.3-1
ii libgnome-desktop-3-19 42.0-1
ii libgraphene-1.0-0 1.10.8-1
ii libgtk-3-0 3.24.33-1
ii libgtk-4-1 4.6.2+ds-1
ii libical3 3.0.14-1
ii libjson-glib-1.0-0 1.6.6-1
ii libmutter-10-0 42.0-3
ii libnm0 1.36.4-1
ii libpango-1.0-0 1.50.6+ds-2
ii libpangocairo-1.0-0 1.50.6+ds-2
ii libpolkit-agent-1-0 0.105-33
ii libpolkit-gobject-1-0 0.105-33
ii libpulse-mainloop-glib0 15.0+dfsg1-4
ii libpulse0 15.0+dfsg1-4
ii libsecret-1-0 0.20.5-2
ii libsystemd0 250.4-1
ii libwayland-server0 1.20.0-1
ii libx11-6 2:1.7.4-1
ii libxfixes3 1:6.0.0-1
ii python3 3.10.4-1

Versions of packages gnome-shell recommends:
pn bolt <none>
pn chrome-gnome-shell <none>
ii gdm3 42.0-1
ii gkbd-capplet 3.26.1-2
ii gnome-control-center 1:41.4-2
ii gnome-menus 3.36.0-1
ii gnome-user-docs 42.0-1
pn ibus <none>
pn iio-sensor-proxy <none>
pn switcheroo-control <none>
ii unzip 6.0-26

Versions of packages gnome-shell suggests:
pn gir1.2-malcontent-0 <none>
pn gir1.2-telepathyglib-0.12 <none>
pn gir1.2-telepathylogger-0.2 <none>
ii gnome-shell-extension-prefs 42.0-2

Versions of packages gnome-session depends on:
ii gnome-session-bin 42.0-1
ii gnome-session-common 42.0-1
ii gnome-settings-daemon 42.1-2

Versions of packages gnome-session suggests:
ii desktop-base 11.0.3
ii gnome-keyring 40.0-3

Versions of packages gnome-settings-daemon depends on:
ii gnome-settings-daemon-common 42.1-2
ii gsettings-desktop-schemas 42.0-1
ii libasound2 1.2.6.1-2+b1
ii libc6 2.33-7
ii libcairo2 1.16.0-5
ii libcanberra-gtk3-0 0.30-8
ii libcanberra0 0.30-8
ii libcolord2 1.4.6-1
ii libcups2 2.4.1op1-2
ii libfontconfig1 2.13.1-4.4
ii libgcr-base-3-1 3.40.0-4
ii libgdk-pixbuf-2.0-0 2.42.8+dfsg-1
ii libgeoclue-2-0 2.5.7-3
ii libgeocode-glib0 3.26.2-2
ii libglib2.0-0 2.72.0-1
ii libgnome-desktop-3-19 42.0-1
ii libgtk-3-0 3.24.33-1
ii libgudev-1.0-0 237-2
ii libgweather-4-0 4.0.0-1
ii liblcms2-2 2.12~rc1-2
ii libmm-glib0 1.18.6-2
ii libnm0 1.36.4-1
ii libnotify4 0.7.9-3
ii libnspr4 2:4.32-3
ii libnss3 2:3.75-1
ii libpam-systemd [logind] 250.4-1
ii libpango-1.0-0 1.50.6+ds-2
ii libpangocairo-1.0-0 1.50.6+ds-2
ii libpolkit-gobject-1-0 0.105-33
ii libpulse-mainloop-glib0 15.0+dfsg1-4
ii libpulse0 15.0+dfsg1-4
ii libupower-glib3 0.99.17-1
ii libwacom9 2.2.0-1
ii libwayland-client0 1.20.0-1
ii libx11-6 2:1.7.4-1
ii libxext6 2:1.3.4-1
ii libxfixes3 1:6.0.0-1
ii libxi6 2:1.8-1

Versions of packages gnome-settings-daemon recommends:
pn iio-sensor-proxy <none>
ii pulseaudio 15.0+dfsg1-4
ii x11-xserver-utils 7.7+9

Versions of packages gnome-settings-daemon suggests:
pn usbguard <none>

Versions of packages libgjs0g depends on:
ii libc6 2.33-7
ii libcairo-gobject2 1.16.0-5
ii libcairo2 1.16.0-5
ii libffi8 3.4.2-4
ii libgcc-s1 12-20220319-1
ii libgirepository-1.0-1 [libgirepository-1.0-1-with-libffi8] 1.72.0-1+b1
ii libglib2.0-0 2.72.0-1
ii libmozjs-91-0 91.7.0-5
ii libreadline8 8.1.2-1
ii libstdc++6 12-20220319-1
ii libx11-6 2:1.7.4-1

Versions of packages gnome-shell is related to:
ii libegl-mesa0 [libegl-vendor] 21.3.7-1
ii libgl1-mesa-dri 21.3.7-1
ii libglx-mesa0 [libglx-vendor] 21.3.7-1

-- no debconf information
Josh Triplett
2022-04-02 04:30:01 UTC
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file
Reply-To:

Following up on this: the *first* time I try starting a screencast after
restarting GNOME, it appears to start, and shows a recording icon in the
top bar, but the resulting file is empty (0 bytes), and the log says:

"Error stopping screencast: Timeout was reached"

The second and subsequent times, I get the previously reported error,
and the screencast doesn't appear to even start, and no file gets
created at all.
Andre Klapper
2022-04-16 11:10:02 UTC
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I could reproduce this in Fedora 36 using pipewire 0.3.49. I cannot
reproduce anymore since using pipewire 0.3.50.
Jeremy Bicha
2022-04-16 12:10:01 UTC
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Post by Andre Klapper
I could reproduce this in Fedora 36 using pipewire 0.3.49. I cannot
reproduce anymore since using pipewire 0.3.50.
Is that the only thing that changed on your system? There was also a
recent fix in xdg-desktop-portal 1.14.3.

Either way, Debian Unstable has both xdg-desktop-portal 1.14.3 and
pipewire 0.3.50 now.

Thanks,
Jeremy Bicha
Andre Klapper
2022-04-16 14:10:01 UTC
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In my case, I did not change the xdg-desktop-portal version.
Jeremy Bícha
2024-08-31 21:30:01 UTC
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Control: reopen -1

Actually, this might be the same as https://launchpad.net/bugs/1963264
. At least the GNOME bug there also refers to this Debian bug.

We have not yet figured out an appropriate way to fix that issue.

Thank you,
Jeremy Bícha

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